Support
Help, setup notes, and troubleshooting.
Replace the placeholder contact details below before publishing this page. Then use the hosted URL as your App Store support link.
Contact
Email: support@yourdomain.com
Response window: 2 business days
Include: macOS version, app version, what source you used, and a short screenshot if relevant.
Common setup questions
- If OAuth sign-in fails, confirm your redirect URIs match the values shown in the app configuration.
- If PDF import returns no emails, the PDF may be image-only and need OCR.
- If verification seems strict, remember exports can be limited to only MX-valid addresses.
Why are some website pages not crawled?
The app follows same-site pages, subdomains, and sitemap entries when available. Pages behind logins, scripts, or unsupported navigation patterns may not be reachable.
Why did a provider filter change after verification?
Some provider buckets, such as Microsoft 365 and hosted webmail, become more accurate after MX lookup because the app can inspect mail-routing hosts.
Where are exports saved?
Only where you choose. The app uses the macOS save panel and writes a simple one-email-per-line list in the selected format.